General Policy:We process and ship out all of our orders within 48 hours of payment Monday - Friday.
A tracking number will be emailed to you once your order has been shipped. You should receive your hair within 1-3 business days after you receive your tracking number
We are not responsible for lost, stolen, or damaged packages. In the event that your package is lost, stolen or damaged you will need to get in contact with USPS to file a claim.
